SOCAP International

Board of Directors

Officers


Shubin_Marie_small

Chair

Marie Shubin
Director, Global Consumer Relations
E & J Gallo Winery
ej-gallo-lgo



Dumais_Celine_small

Chair-Elect

Céline Dumais
Vice President, Consumer Command Center and Social Listening
L'Oréal Americas
Loreal

Jones_Jeanne_small

Secretary

Jeanne Jones
Director, Consumer Affairs
ConAgra Foods
conagrafoods_logo



Horsham-Bertels_Helen_small

Treasurer

Helen Horsham-Bertels
Senior Director, Consumer Affairs
Starwood Hotels and Resorts
starwood

McMiller_Kim_small

Immediate Past Chair

Kim McMiller
Associate Director, Consumer Relations
Kraft Foods
Kraft


D'Uva_Matthew_small

President and CEO

Matthew D'Uva, CAE
President & CEO
SOCAP International
socap

Directors


Begnoche_Andy_small

Andy Begnoche
Director, Operations
Holdcom
holdcom




Billmaier_Edward_small

Edward Billmaier
Director, Consumer Relations
Pier 1 Imports
Pier 1 Imports

Boudreau_Mike_small

Mike Boudreau
Manager, Workforce & Information Management
Lilly USA
eli lilly



Diehl_Lisa_small

Lisa Diehl
Manager, Customer Relations
Orbitz Worldwide
orbitz_small


Elkins_Shelley_small

Shelley Elkins
Director, Member Services
Dollar Shave Club
Dollar Shave Club



Irving_Chris_small

Chris Irving
Assistant Vice President, Consumer, Government & Legal Affairs
Publishers Clearing House
pch

Jewell_Sandy_small

Sandy Jewell
Director, Consumer Services
Jarden Consumer Solutions
jarden




McLean_Andrea_small

Andrea McLean
Executive Director, Global Consumer Listening and Issues Management
Estée Lauder Companies
estee lauder

 
Moloney_Jim_small

Jim Moloney
Global Director, Customer & Dealer Contact Centers
General Motors Company
general motors



Rosser_Jason_small

Jason Rosser
Head, Customer Service Operations
JackThreads
jackthreads

Sanders_Matt_small

Matt Sanders
Assistant Director of Operations - People
HGS
HGS Logo png

Siebert_Thomas_small

Thomas Siebert
Senior Director, Customer Care
y!kes
yikes




Sullivan_Jack_small

Jack Sullivan
N.A. CEC Lead, Consumer Engagement Center
Unilever
unilever_logo


Wallace_Chris_small

Chris Wallace
Vice President, Enterprise Sales
24-7 Intouch
24-7_INTOUCH_Logo_RGB