Membership Benefits

Your SOCAP membership entitles you to a wide variety of benefits and special offers that range from the latest research that saves you time and money to publications and programs that can help advance your career. SOCAP provides you with local and national forums to discuss innovative ideas, learn best practices, and gain insights into the issues and trends facing businesses in their challenge to meet customers’ needs.

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• Discounted registration fees for all SOCAP Conferences & Events. Join your peers, seize the opportunity to network and discuss groundbreaking innovations, customer care solutions and ideas from internationally known speakers.

• Access to the SOCAP Career Link – An invaluable resource for companies seeking customer relationship professionals, and job seekers who want to post their resume or search career opportunities.

• Connect with colleagues. Special Affinity Networking Groups (SANGs) – Enhance your knowledge base in specialized fields. SANGs are designed to assist professionals with tools to meet or exceed customer expectations and to achieve sustainable competitive advantages in various areas of specialization. Use this online forum to explore and evaluate industry related issues.

• Valuable educational tools. Utilize the Resource Center Bookstore and receive discounts on all Resource Center publications and research studies, while staying abreast of the latest information in your field.

• FREE membership in the SOCAP Chapter of your choice – SOCAP chapters offer an additional opportunity for you to connect with business professionals responsible for creating and maintaining customer loyalty.

• FREE print subscription to Customer Relationship Management Magazine (CRM), the premier resource for insights into the best practices and trends impacting your relationship with your company’s most valued asset: the customer.

• FREE subscription to Update Newsletter, a bi-monthly newsletter designed to keep you informed about SOCAP events, members and resources.

• FREE SOCAP Membership Directory – a complete listing of consumer affairs/customer care professionals representing more than 1,500 companies available online and print versions.

Questions? Contact Us!