B-Connect
Rio Churubusco y Anil s/n Col. Granjas Mexico, Distrito Federal, 08400
www.bconnect.com
(210)860-5818

First Year in Business:  1995

Company Size:  Large (250+ employees)


Additional Locations:

MEXICO CITY Contact Center - Río Churubusco Esquina Añil s/n col. Granjas México Delegación Iztacalco C.P 08400

MEXICO CITY Contact Center- Eje Central Lázaro Cárdenas No. 2 Col. Centro Delegación Cuauhtemoc C.P. 06007.

TORREON Contact Center - Calzada Lázaro Cárdenas No. 544 Col. Parque Industrial Lagunero Gómez Palacios Durango C.P. 35078.

San Antonio Sales Office – 1150 N Loop 1604 W., Ste 108-425 San Antonio, TX 78248


Services Provided:

Contact Center:
Near Shore
Off Shore

Technology Services:
CRM
Telephony

Recall and Adverse Events:
Crisis Management


Consulting Services:
Contact Center
Recall & Adverse Events
Human Resources/Workforce Management



Industries Served:
Food & Beverage
Household & Personal Care
Travel & Hospitality
Automotive
Retail & Consumer Goods
Pharmaceutical & Medical Devices
Financial Services


Description of Products & Services: 
B-Connect is the #1 Contact Center in Mexico. We are an expert provider of Contact Center solutions with over 15 years of experience serving several Fortune 500 companies. At B-Connect we want to be your preferred nearshore contact center solution, by providing you better and less expensive ways to serve your customers. We have the flexibility and operational efficiency, to tailor our solutions to our clients’ needs, providing measurable results. Our services will allow you to reduce your operational costs and boost your business. B-Connect helps you focus on your business while we make sure you are never out of touch with your clients. Founded in 1995 B-Connect is part of Grupo CIE, Mexico's largest entertainment company. With annual revenues of USD$41 million, we are the leading provider of tailored contact center outsourcing serving the Financial, Telecomm, Consumer Packaged Goods, Retail, Food & Beverage Pharmaceutical, and other industries. Our headquarters are located in Mexico City, at the center of all financial and corporate activities in Mexico. B-Connect has three top of the class contact centers, with the infrastructure and technology necessary to support our clients' operations. We have deployed a modern telecommunications network that allows us to serve US based clients from Mexico in a seamless way.

Key Contact(s):
Gesuina Setzu
VP of  Business Devlopment
210-860-5818
gsetzu@bconnect.com

Social Media Accounts 
Useful Links: 



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