LivePerson
475 10th Ave Fl 5
www.liveperson.com
(212)609-4200

First Year in Business:  1995

Company Size:  Large (250+ employees)


Services Provided:

Contact Center:
On Shore
Near Shore
Off Shore


Industries Served:
Food & Beverage
Household & Personal Care
Travel & Hospitality
Automotive
Retail & Consumer Goods
Pharmaceutical & Medical Devices
Financial Services


Global Capabilities: 
LivePerson, Inc. (Nasdaq: LPSN) offers a cloud-based platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real-time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

More than 8,500 companies rely on LivePerson's platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.

LivePerson received the CODiE award for Best Ecommerce Solution in 2011, and has been named one of America's 25 Fastest-Growing Tech Companies by Forbes in 2011 and a Company of the Year by Frost and Sullivan in 2011.  LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.

For more information please visit http://www.liveperson.com.


Description of Products & Services: 
LP Chat adds a human touch to your website, creating meaningful, real-time connections with your customers.

LP Voice delivers a seamless connection between your website and voice channel to effectively engage prospects and customers at their most critical moments online.

LP Marketer instantly lifts your site yield by empowering you to target prospects and customers with personalized messages and offers.

Keywords Optimizer increases your search marketing ROI through intelligent, post-click personalization.

LP Insights collects, monitors, measures, and analyzes both structured and unstructured data - including all of your agent and customer conversations - and provides comprehensive, actionable customer insight.

Ecosystem Solutions Partners create innovative applications on our platform to enhance and extend the functionality of your LivePerson solution.
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