CUSTOMER/CONSUMER INSIGHT AND RESEARCH/MYSTERY SHOPPER

RQA, Inc.

8828 North Central Avenue
Phoenix, AZ 85020
Ph: 602-678-4717
Fax: 602-678-4997
Email: retrieve@rqa-inc.com
Web site: www.rqa-inc.com
RQA, Inc. provides cost-effective domestic and international product retrievals with “no surprises”, on time and within budget. We provide product retrieval services in support of consumer services, quality assurance, marketing and manufacturing. Consumer retrievals “turn” a dissatisfied consumer into a loyal consumer”. Benefits include immediate response, status reports and pick up requests via RQA’s client web site, reduced litigation potential, appointments set at a consumer’s convenience usually within 24 hours of contact. We offer product recall/withdrawal services. We will pull product off shelves and destroy or ship product back to central warehouse. More than 4000 representatives in 40 countries. Call (602) 678-4717 E-mail: retrieve@rqa-inc.com www.rqa-inc.com