The Role of Customer Care in Business Strategy
Join SOCAP International and experts from a variety of industries at the 2007 Symposium, April 15-18, at the Marriott Rivercenter Hotel in San Antonio, Texas. The Symposium will examine The Role of Customer Care in Business Strategy and will include focused sessions that address how customer care/consumer affairs functions are integrated in major business operations within organizations.
Unlike previous SOCAP conferences, the 2007 Symposium will offer more interactive sessions with hands-on applications of concepts. Sessions will feature case studies and "how-to" strategies for understanding the critical connections between customer care and business strategy. In addition, the Symposium speakers will include leading experts from all areas of the business organization-human resources, finance, technology, marketing and more!
As always, you can count on SOCAP International to offer the highest quality in customer care education and networking opportunities. Don't miss the 2007 Symposium!
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