Join SOCAP International and our global community of customer care experts for the 2009 Annual Conference, October 11-14, at the JW Marriott Starr Pass in Tucson, Arizona.

Amidst a global recession, consumers are scaling back budgets yet still expecting excellent levels of customer service. With this theme in mind, the 2009 Annual Conference will feature a variety of Breakout Sessions with an underlying focus on “Delivering Value While Doing More with Less.”

The Annual Conference will play host to the Food and Beverage Community’s “Managing Your Product Recall” meeting as well as the SOCAP Canada Community’s Introductory Breakfast Meeting.

An impressive list of Keynote Speakers and Spotlight Sessions will also take an in-depth look at the future of customer care, up-and-coming innovations, proven team-building exercises and much more.

Be sure to visit our Conference Features page to check out all the latest news surrounding presenters, speakers and moderators at this year’s conference. Attendees can also enjoy Arizona’s outdoors by taking part in the SOCAP Golf Tournament.

New program information will be added regularly to the Annual Conference Web page, so check back often for updates!

 

Thanks to our conference sponsors:
 
 
 
 
 
 
 
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