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Sunday, October 9..........................................................................
| 3:00 - 8:00 | SOCAP Conference Registration and Bookstore Opens Browse through SOCAP new landmark studies and publications, plus featured speakers' books. SOCAP members receive a 50 percent discount on SOCAP studies and SOCAP publications. |
| 4:00 - 5:30 | Chapter Officers' Forum |
| 5:30 - 6:30 | First-Timer/New Member Orientation This informal session serves to introduce new SOCAP members and first-time conference attendees to SOCAP, offer a brief history of the consumer affairs profession, and discuss what to expect from a SOCAP meeting |
| 7:00 - 8:00 | Welcome to San Francisco Reception Enjoy hors d'oeuvres and cocktails, and take advantage of the perfect opportunity to visit with old friends or make new ones. Network with fellow customer care professionals |
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