Join SOCAP International's community of global customer relationship experts for the 2011 Symposium in Las Vegas, Nevada at The Cosmopolitan of Las Vegas! This year's Symposium promises to offer even greater networking and idea sharing! You will have the opportunity to network with industry peers as well as take part in targeted workshops designed to enhance your knowledge of key issues within customer care. Additionally, you can choose to attend one of our exciting bonus sessions, which include a tour at Zappos or at The Cosmopolitan of Las Vegas, or a ticket to see the show LOVE with Cirque du Soleil.
Day One of the Symposium will offer sessions organized around SOCAP's featured Industry Communities in Retail, Consumer Packaged Goods, Healthcare, Travel & Hospitality and Financial Services. Day Two will include hot-topic workshops on Social Media, Contact Center Operations, Crisis Training and Regulatory Issues Impacting Customer Care.
The Symposium will also feature keynote speakers from leading industries and brands, including the Chairman of Kayak.com, Terry Jones, the Executive Vice President of Public Policy at Travelers, Joan Woodward, and others.
Make your plans today to attend the 2011 Symposium!
Important Dates and Deadlines:
Friday, February 18 - Pre-Early Bird Deadline
Friday, March 25 - Early-Bird Deadline
Friday, April 1 - Speaker Registration Deadline
Friday, April 1 - Exhibitor/Sponsor Registration Deadline
Friday, April 8 - Hotel Cutoff Date
Friday, April 15 - Substitution Deadline