Click here for the conference schedule!
Join SOCAP International and our global community of customer care experts for the 2010 Annual Conference, October 17-20, at the Westin St. Francis in San Francisco, California!!
The new Social Web has opened up a whole new world of ways for consumers and brands to interact. This year's annual conference will focus on consumer engagement through social media, the intersection of consumer affairs and marketing, and sustainability.
Conference highlights include:
- Spotlight sessions on the new SOCAP Industry Benchmarking Survey and Mobile Web Communications
- Sunday Wine Tour in Napa Valley - space is limited and registration is required to participate, so register now!
- Welcome reception at the Levi Strauss flagship store
- Roundtable discussions on the hottest issues facing the customer care industry today, with thought leaders and experts
- Multiple opportunities to network with colleagues and fellow customer care professionals from across the country
- And much more!
The Annual Conference will play host to the 2010 Automotive Summit, a forum for original equipment manufacturers to meet face-to-face to discuss the biggest challenges facing the industry right now. This summit is open only to automotive OEM's.
Cancellations and Substitutions:
Refunds for cancellations must be made in writing to the SOCAP National Office. A processing fee of $250 will be charged on refunds received on or before September 20, 2010. No refunds after September 20. Substitutions will be gladly accepted at no charge until September 20, 2010. A $150 fee will be charged on any substitutions made between September 20 and October 8, 2010. No substitutions after October 8. Transfers to future meetings will not be accepted.