Chapter Events (in order by date)

Chicago Chapter

Event: The Challenges of Customer Expectations
Date: September 25, 2014
Time: 9:00am - 5:00pm
Location: Arlington Park Racecourse, Arlington Heights, IL

Costs: $95 for members and $105 for non-members.Register Here!

Contact: Lisa Diehl,


Great Lakes Chapter

Event: Customer Service Best Practice Summit

Time: 9:00am - 4:00pm 

Location: Domino's World Center, Ann Arbor, MI
Costs: $35 members and $40 non-members. Register Here!

Contact: Kim Sokol,

Wisconsin Chapter
Event: Premier Lambeau Field Event
Date: October 16, 2014
Time: 8:30am - 4:00pm

Location: Lambeau Field Stadium, Green Bay, Wisconsin

Costs: $75 members, $100 non-members. Register Here!

Contact: Wendy Kumm, OR

Renee Carlson,


Southwest Chapter
Event: Member Appreciation and Networking Receiption

Date: October 26, 2014
Time: 7:00pm

Location: Broadmoor, Colorado Springs
Costs: TBA


Minnesota Chapter

EventWorking the Room

Date: November 12, 2014
Time: 04:45pm - 7:00pm

Location: MCTC (Minneapolis, MN)
Costs:  $25 members, $35 non-members. Register Here!

Contact:Lisa Jemtrud,


Minnesota Chapter

Event"Two Steps Ahead-Protect Your Digital Life" and Chapter Annual Meeting

Date: December 9, 2014
Time: 9:00am - 11:30am

Location: Union Depot St. Paul 
Costs:  No cost but registration is required.  Register Here!

Contact: Lisa Jemtrud,








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