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2012 Symposium: Sub-Banner

SOCAP 2012 Symposium - Business Partner Showcase

NEW for the 2012 Symposium: The Business Partner Showcase
An exclusive opportunity to see what's new and hot in customer care!

"The Business Partner Showcase is so exciting because it gives me an opportunity to get myself educated and search out service providers. My team will 'divide and conquer' to ensure we learn all we can during these sessions. I’m excited about this opportunity for our Business Partners, but selfishly really excited to learn more, be a sponge, and better organize my time at our SOCAP conferences."

- Karen Vaughn, Guthy-Renker

Everyone wants to learn about the newest solutions, technologies and innovations that address your needs as a customer care professional.  But this can be difficult in a crowded exhibit hall.  The new Business Partner Showcase is the perfect opportunity for you to hear about the latest developments and newest technologies SOCAP's Business Partners have to offer.

What the Business Partner Showcase IS:
  • An opportunity for you to expand your exhibit hall experience, without competing with any educational sessions
  • Short, condensed presentations that show you the latest products and services offered by SOCAP Business Partners
  • A no-pressure environment to find out more about the sponsors and exhibitors of the 2012 Symposium
What the Business Partner Showcase IS NOT:
  • Boring!  Each company is limited to 10 minutes to keep the presentations on point
  • Keeping you away from educational sessions.  Each Showcase session has its own time on the Symposium schedule, which means you won't miss out on any breakout sessions or keynote presentations.

Start planning your Symposium with the Business Partner Showcase!  Here are the participating companies and the times they'll be presenting:


Presentation Room: Federal Hill

Presentation Room: Guilford

Monday 9:45am


SPi Global

Monday 10:00am


24-7 Intouch

Monday 10:15am


Monday 1:00pm


Monday 1:15pm

Wilke Global

Alta Resources

Monday 1:30pm


Astute Solutions

Monday 1:45pm


Sales Portal

Monday 3:30pm



Monday 3:45pm

Get Satisfaction

Monday 4:00pm

GM Voices

PCCW Teleservices

Monday 5:30pm



Tuesday 8:15am

Premiere Response

Stericycle ExpertRECALL

Tuesday 8:30am

TMS Health, a Xerox Company

Walsh Media, Inc.

Tuesday 8:45am

RDI Marketing Services


Tuesday 9:00am




2012 Symposium: Cancellation Policy

Cancellation Policy:

Refunds for cancellations must be made in writing (via email or fax) to the SOCAP National Office. A processing fee of $250 will be charged on refunds received on or before March 23, 2012. No refunds after March 23, 2012. Substitutions will be gladly accepted at no charge until April 6, 2012. A $150 fee will be charged on any substitutions made between April 6 and April 13, 2012. No substitutions after April 13, 2012. Registration transfers to future meetings will not be accepted.

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