Refunds for cancellations must be made in writing (via email or fax) to the SOCAP National Office. A processing fee of $250 will be charged on refunds received on or before September 14, 2012. No refunds after September 14, 2012. Substitutions will be gladly accepted at no charge until September 28, 2012. A $150 fee will be charged on any substitutions made between September 28 and October 5, 2012. No substitutions after October 5, 2012. Registration transfers to future meetings will not be accepted.