Membership Benefits

SOCAP International, the Global Community of Relationship Experts, is committed to connecting you to the essential professional tools and networking opportunities to make you and your organization more successful.  We provide a wide variety of products, services and benefits that dedicated customer care professionals like you find essential in your daily job function. 

SOCAP Communities

• Industry Communities - Allows members to connect with colleagues through industry-specific networking opportunities. Members may participate in one of six current Industry Communities: Automotive, Food & Beverage, Household & Personal Care, Retail & Consumer Goods, Healthcare and Travel & Hospitality
  
• Canada Community - Open to all SOCAP members and focuses on market trends, customer practices and legislative rules that pertain to the Canadian consumer.
  
• Executive Community - Open to members that are in senior-most positions within customer care in their companies and focuses on key issues affecting upper-level management. Executive Community members are invited to exclusive webinars, live chats, conference calls and other offerings.  Cost is $125.
  

Chapter Membership - Provides opportunities to connect with one of seventeen Chapters around the US.  Chapters provide a venue for meeting other local customer care professionals and sharing insights, ideas and best practices. Chapters also provide invaluable education to members through programs and events.

Special Pricing to SOCAP Events and Publications - Receive discounts on SOCAP events, including the Annual Conference, Symposium, Chapter Events and Webinars. Members also enjoy discounts on all SOCAP publications, research data, benchmarking studies and other resources.

SOCAP Webinars - Include dynamic guest speakers and industry experts presenting on relevant customer care topics and trends. A great way to participate in educational programs while reducing travel costs.

Customer Relationship Management Magazine (CRM) - Receive SOCAP’s magazine, focusing on Issues, trends and strategies unique to the customer care profession.

SOCAP Membership Directory - Get a complete listing of the SOCAP membership along with contact information for customer care professionals. The SOCAP Directory is available online.

SOCAP Online - Our ever-growing website gives you access to research, tools and other information on a daily basis.  You may browse through hundreds of articles, white papers and various publications all related to customer care.